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Privacy Policy

Last updated: 19 October 2026

This Privacy Policy explains how QuanterLab ("we", "us", "our") collects, uses, stores, and protects your personal data when you use our platform at quanterlab.com. We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG), and the German Telecommunications Digital Services Data Protection Act (Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz, TDDDG).

Paid plans are sold through Stripe's Managed Payments service: Stripe, through its checkout Link, is the seller of record for your purchase and processes your payment details. We never receive or store your card details. See sections 2.1 and 4a.

1. Data Controller

QuanterLab UG (haftungsbeschränkt)
Jurastraße 27/1
72072 Tübingen
Germany
Registergericht: Amtsgericht Stuttgart, HRB 807236
Represented by the managing director (Geschäftsführer): Serhat Girgin
Email: contact@quanterlab.com

The company replaced the founder as data controller upon its entry in the commercial register; nothing about what data is collected, stored or shared changed with that transition. See the Impressum for the full registration details.

Because of the limited scale and nature of the processing carried out, no Data Protection Officer is required under Art. 37 GDPR / §38 BDSG. All data-protection inquiries are handled directly by the controller at the email address above.

2. Data We Collect

2.1 Account Data

When you register for an account, we collect:

  • Email address
  • Password (stored only as a salted, one-way hash (scrypt); we never store or have access to your plaintext password)
  • Account creation date
  • Email verification status
  • If you sign in with Google: your Google account's e-mail address, the confirmation that Google has verified it, and the identifier Google assigns to your account for QuanterLab. Google also shows us your name at sign-in; when you sign up with Google we keep only your first name from it (below), never your full name.
  • If you subscribe to a paid plan: the plan and billing period you chose, your subscription's status and renewal date, whether you cancelled it, and the identifiers Stripe assigns to you as a customer and to your subscription. Your card or bank details stay with Stripe.
  • Trial marks: when your trial starts, a one-way hash (SHA-256) of your e-mail address, written in a standard form (lower case, without a +tag, and for Gmail and Googlemail addresses without dots), and of your Google account's identifier if you signed up with Google. A hash cannot be turned back into the address. We use it only to give each person one trial.
  • If you give one, or Google sends it when you sign up with Google: your first name, which we use only to greet you in your own e-mails. It is shown nowhere else.

2.2 Platform Usage Data

As you use QuanterLab, we store:

  • Strategy configurations and backtest parameters
  • Paper trading instances and trade logs
  • Portfolio compositions and settings
  • Saved reports and analysis results
  • The months in which your account was active, and whether it ran something or opened a result of its own in them. We use this to count the users our data licence is priced by, and for no other purpose.

This data is stored exclusively to provide the service and is associated with your account.

2.3 Technical Data

Our servers automatically collect:

  • IP address (recorded in server access logs; retained for a limited period — see Section 5)
  • Browser type and version (from the HTTP User-Agent header)
  • URL of pages visited and timestamps
  • Referring URL

This data is collected via server access logs and is used for security monitoring, abuse prevention and debugging, and for readership statistics: how many distinct clients read a page, from which referring site, from which country and from what kind of network (a home or office line, a corporate proxy, a cloud host), derived from the address and the referrer in aggregate. For the last seven days we also look at the path of single visits: the pages and features one browser used on one day, in order, with the referring site, the country, the kind of network (a company's or university's own network by its registered name) and the device type. These visit paths carry no IP address or browser string, are not linked to any account or to other days, are seen only by us, and are deleted with the logs. No cookie is set for any of this. You can object at any time (Art. 21 GDPR) by writing to us.

3. Legal Basis for Processing

Data Category Legal Basis (GDPR) Purpose
Account data Art. 6(1)(b) — Contract performance Required to provide the service
Platform usage data Art. 6(1)(b) — Contract performance Storing your strategies, portfolios, and trades
Technical data Art. 6(1)(f) — Legitimate interest Security, abuse prevention, debugging, and readership statistics (Section 2.3)
Transactional email Art. 6(1)(b) — Contract performance Verification, password reset, service notifications
Research newsletter Art. 6(1)(a), consent Emailing new research and occasional platform news to subscribers who confirmed their sign-up
Sign in with Google Art. 6(1)(b), contract performance Providing the account you ask for, by the method you chose
Paid plans Art. 6(1)(b), contract performance; Art. 6(1)(c), legal obligation Performing the subscription contract, and keeping the records tax and commercial law require
Trial marks Art. 6(1)(f), legitimate interest Giving each person one free trial
Months of use Art. 6(1)(f), legitimate interest Counting the users the data licence is priced by

4. Third-Party Processors

We share personal data only with the following processors, each bound by a data processing agreement (Auftragsverarbeitungsvertrag) pursuant to Art. 28 GDPR:

Processor Purpose Data Shared Location / Safeguards
Hetzner Online GmbH Server hosting and database All platform data Germany (Nuremberg) — EU/EEA, no third-country transfer
Anthropic PBC AI assistant (“Quantin”) and the optional Claude connector (MCP) The chat messages you send and the on-screen research context you submit — which may include your saved backtests, strategy configurations, portfolio holdings, tickers and profit/loss figures. Only sent when you use the assistant. On the public pages (“Ask about this paper” on a study, “Ask Quantin” on the front page), also without an account: the question you type and the text of the study on that page, only when you ask. We keep neither, and nothing that identifies you is sent with them. For the optional Claude connector: only when you connect Claude to your account, and only what the tools you ask it to run return: the published research papers, your own saved work (backtest lists, project names, summary metrics) and the summarised results of runs you ask it to start. No market data and no other user's data. United States — transfer covered by EU Standard Contractual Clauses (SCCs)
OpenAI (OpenAI OpCo, LLC) The optional ChatGPT plugin (MCP) Only when you connect ChatGPT to your account, and only what the tools you ask it to run return: the published research papers, your own saved work (backtest lists, project names, summary metrics) and the summarised results of runs you ask it to start. No market data and no other user's data. United States, transfer covered by EU Standard Contractual Clauses (SCCs)
Resend (Resend, Inc.) Transactional email delivery (verification, password reset, trade and daily-digest emails) and the research newsletter Email address and email content — including, for trade and portfolio digest emails, tickers, positions, prices and profit/loss figures United States — transfer covered by EU Standard Contractual Clauses (SCCs) and the EU-US Data Privacy Framework

Where data is transferred outside the EU/EEA, we ensure adequate safeguards through EU Standard Contractual Clauses (SCCs) or, where applicable, the EU-US Data Privacy Framework. You may request a copy of the relevant safeguards by emailing us at contact@quanterlab.com.

4a. Independent Controllers

Two services you may choose act as independent controllers of the data they handle, not as our processors:

Service When What passes between us Location / Safeguards
Google Ireland Limited (Sign in with Google) Only if you choose to sign in with Google Google confirms your e-mail address and an account identifier to us; Google learns that you signed in to QuanterLab Ireland (EU); Google LLC in the United States under the EU-US Data Privacy Framework and SCCs
Stripe (Stripe Technology Europe, Limited / Stripe Payments Company) and its checkout Link Only if you buy a paid plan You give your payment details to Stripe directly; Stripe tells us your customer and subscription identifiers, your plan, its status and renewal date, and the e-mail you paid with Ireland (EU) / United States under the EU-US Data Privacy Framework and SCCs

Their own privacy policies apply to what they do with your data: policies.google.com/privacy and stripe.com/privacy (and link.com/privacy for Link).

5. Data Retention

  • Account data: retained for the duration of your account. Upon account deletion, personal data is removed within 30 days, except the trial marks, kept as set out below, and where statutory retention obligations apply.
  • Platform usage data (strategies, backtests, paper-trading logs): deleted within 30 days of account closure.
  • Server access logs: automatically purged after 90 days, unless required for the investigation of a specific security incident.
  • Email delivery records: retained by Resend for 30 days for deliverability diagnostics.
  • Subscription records (plan, status, renewal date, Stripe identifiers): kept while your account exists and deleted with it, unless the law requires us to keep a record longer.
  • Trial marks: kept for 24 months from the start of the trial, also after the account is deleted. Only the hash is kept, never the address.
  • A closed account (its trial, or its plan, ended without a plan chosen): its data is kept while it is closed, and the account and everything it holds are deleted 60 days after it closed, unless a plan is chosen before then. We e-mail you when it closes and ten days before the deletion.
  • Research newsletter: kept while you are subscribed. A sign-up that is never confirmed is deleted after 14 days; after you unsubscribe, see section 8.

6. Your Rights

Under the GDPR, you have the right to:

  • Access — request a copy of all personal data we hold about you (Art. 15)
  • Rectification — correct inaccurate personal data (Art. 16)
  • Erasure — request deletion of your personal data ("right to be forgotten") (Art. 17)
  • Restriction — restrict processing of your data (Art. 18)
  • Data portability — receive your data in a structured, machine-readable format (Art. 20)
  • Objection — object to processing based on legitimate interest (Art. 21)
  • Withdrawal of consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing (Art. 7(3))

You can exercise the most common rights yourself, at any time, from Settings: Download my data gives you a complete, machine-readable copy of your personal data (Access and Portability), and Delete account erases it — your account is locked immediately and all data is permanently removed within 30 days.

You can manage or cancel a paid plan at any time from "Your plan" on QuanterLab, or at link.com with the e-mail you paid with.

To exercise any other right, email us at contact@quanterlab.com. We respond within 30 days as required by Art. 12(3) GDPR. Identification is verified through the email address associated with your account.

7. Cookies

We use only strictly necessary cookies required for the platform to function (session, cookie consent acknowledgement). We do not use advertising, tracking, or analytics cookies. For details, see our Cookie Policy.

8. Research Newsletter

If you subscribe to our research newsletter, we email you when we publish new research, with occasional news about the platform. We add you only after you confirm: when you sign up we send you an email with a confirmation link, and nothing else is sent until you confirm (double opt-in). The legal basis is your consent (Art. 6(1)(a) GDPR).

For the newsletter we store your email address, the time and IP address of your sign-up and of your confirmation, the wording and version of the consent you gave, and the site or link that brought you to the sign-up form, if any. Resend delivers the emails for us (see section 4).

Accounts created from 2 October 2026 can also join from the account: with the box “Email me new studies” when signing up, with one question we show once inside the platform a day later if the box was left empty, or with the switch in Settings. We send no separate confirmation email for these, because the address is already confirmed: a box ticked at sign-up takes effect when you click the verification link we send to your address, a sign-up with Google uses the address Google has confirmed, and a yes from a signed-in account takes effect at once. We keep the same consent record as above, plus where your yes came from (sign-up, the question inside the platform, or Settings). The Settings switch turns the newsletter off at any time, like the link in every issue, and does not affect your account. Accounts created before 2 October 2026 are not asked.

Links in the newsletter carry the label ref=newsletter, the same for every reader. It lets us count the visits that come from the newsletter; it does not tell us who clicked. We do not track whether you open our emails or which links you click.

You can unsubscribe at any time with the link at the end of every newsletter (one click is enough), or by writing to contact@quanterlab.com. Withdrawing your consent does not affect the lawfulness of the emails sent before.

A sign-up that is never confirmed is deleted after 14 days. When you unsubscribe, we keep your email address, marked as unsubscribed, together with the record of your consent, so that we can show the consent you gave and make sure no newsletter reaches you again.

Emails about your account (verification, password reset, your plan, and the trade and digest emails of your paper trades and portfolios) are part of the service, not marketing; see section 3.

9. Automated Decision-Making and Profiling

We do not use your personal data for automated decision-making or profiling within the meaning of Art. 22 GDPR. The quantitative tools available on the platform operate on the market data and configurations you choose; they do not produce personal scores or rankings about you.

10. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • All traffic to quanterlab.com is encrypted over HTTPS/TLS
  • Passwords are stored only as a salted, one-way hash (scrypt) and never in plaintext
  • Database access is restricted and all traffic is encrypted in transit; the database is not reachable from the public internet
  • Servers are kept current with security updates and are monitored for unusual activity
  • Database backups are created daily and retained only for the period needed for disaster recovery

11. Children's Privacy

QuanterLab is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a person under 18, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email to registered users at least 30 days before they take effect. The "Last updated" date at the top of this page reflects the most recent revision.

13. Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The authority competent for our location is:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Lautenschlagerstraße 20, 70173 Stuttgart, Germany
www.baden-wuerttemberg.datenschutz.de

You may also contact the supervisory authority of your habitual residence or place of work in the EU/EEA.

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